Thursday, October 20, 2005

Response from Target about EC

Is this supposed to mean something?
Dear Target Guest,

Target places a high priority on our role as a community pharmacy and our obligation to meet the needs of the patients we serve. We expect all our team members, including our pharmacists, to provide respectful service to our guests, particularly when it comes to their
health care needs.

Like many other retailers, Target has a policy that ensures a guest’s prescription for emergency contraception is filled, whether at Target or at a different pharmacy, in a timely and respectful manner. This policy meets the health care needs of our guests while respecting the diversity of our team members.

Your thoughts help us learn more about what our guests expect, so I’ll be sure to share your feedback with our pharmacy executives.

Thanks for taking the time to share your questions, thoughts and comments. I hope we’ll see you again soon at Target.


Jennifer Hanson
Executive Offices

[emphasis added]

Does that mean that Target's policy is that its pharmacists can refuse to fill a prescription they don't like for whatever reason, but they have to hand the prescription back so the customer can take it to another pharmacy? (I did hear about pharmacists who would refuse to return the unfilled prescription to the customer.)

That's a bad policy. Pharmacists who won't do their jobs, who make value judgments about the medical care customers receive, need to be fired so they will be free to get a job at Chick-Fil-A. Does Chick-Fil-A have a policy which allows their vegetarian employees to refuse to sell chicken breasts to people, who are, after all, free to go to Wendy's for a Spicy Chicken sandwich?

Perhaps a better policy would be to have at least one pharmacist on duty who will do his job of dispensing legal medications.

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